Modern Technology
Solutions

Building the Future of Contact Center Solutions with AI-powered technology, automation, and data infrastructure.

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Our Services

CRM-Dialer Solutions

Omni-channel contact center solutions with voice, SMS, and email capabilities. Integrate with existing systems for seamless customer interactions.

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Workforce Automation

RPA and AI Agent technologies to streamline your business processes, reduce manual tasks, and increase operational efficiency.

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Data Infrastructure

Solutions to ingest, process, centralize, store, and visualize your data. Transform raw information into actionable business intelligence.

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Web Applications

Custom web applications and websites tailored to your business needs. Modern, responsive designs with powerful functionality.

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About 12 Peak Technology

At 12 Peak Technology, we empower businesses with custom technology solutions that drive success. From modern contact centers and web applications, to AI-driven automation and robust data infrastructures, our team of seasoned professionals are dedicated to delivering innovation and excellence in every project.

Our Mission

To solve critical business challenges with innovative technology, driving positive transformation for our clients and society.

Our Vision

To be a global leader in technological innovation, making a lasting positive impact on businesses and communities worldwide.

Our Values

  • Innovation: We lead with creativity and cutting-edge technology to solve complex problems.
  • Customer Success: We are dedicated to understanding and exceeding our clients' needs.
  • Integrity: We uphold the highest standards of honesty, transparency, and ethical behavior.
  • Collaboration: We foster a culture of teamwork and partnership to achieve greater outcomes.
  • Social Responsibility: We strive to make a positive difference in the world through our work and actions.

Compliance

TCR

Telephone Campaign Registry

Ensuring compliance with campaign registry requirements for messaging services. Critical for businesses using 10DLC for SMS communications.

TCPA

Telephone Consumer Protection Act

Adhering to federal regulations for telemarketing calls and text messages. Protects consumers from unwanted communications and ensures legal compliance.

CTIA

Cellular Telecommunications Industry Association

Following industry best practices for mobile communications. Ensures message deliverability and maintains carrier relationships.

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